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This is to confirm that we have received your request for the service call.

Your confirmation # SS0017-98


All responses are handled via email only.

NOTE: If your request is more than 30 days past installation date, there will be a MOBILE FEE **


1. Dispatch and technician are notified of service call request.

2. You will receive an email response within 1 to 2 business days from submission of service call form.

NOTE: leak issues are prioritized differently.

We apologize for any inconvenience and do appreciate your patience in handling this issue.


** MOBILE FEE:  There will be NO CHARGE for labour for work under warranty but please note there is a mobile service fee of $88.50.

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